Frequently Asked Question
Configuration
Queue filters
Are wildcards allowed and how does that work?
Yes, we allow for wildcard characters in specific fields.
The following wildcard syntax is supported:
* : any character, zero or more times.
+ : any character, one or more times (at least once)
? : any character, zero or one times (maximum once)
Examples:
info*@demo.com would match (not exhaustive) info@demo.com and info-sales@demo.com and info1@demo.com
info@demo.* would match (not exhaustive) info@demo.com and info@demo.net
info+@demo.com would match (not exhaustive) info-sales@demo.com and info1@demo.com but not info@demo.com
info?@demo.com would match (not exhaustive) info@demo.com and info1@demo.com but not info123@demo.com